Dr. Charlyn Hilliman is the co-founder and CEO of Independent Sustainability Systems, Inc., a company dedicated to fostering sustainable development through innovative educational programs and strategic partnerships. Her career spans over 25 years, showcasing exceptional expertise in information technology strategy, project management, and leveraging technology to drive positive social and environmental impact.

Visionary Leader in Education and Sustainability:

  • As Vice President of Academic Enrichment and Learner Support and former Dean of Public Service Leadership at Capella University, Dr. Hilliman successfully led academic teams, driving operational efficiency through seamless technology integration.

  • Her diverse experience spans faculty positions at Capella University, including Chair for Public Administration and research faculty, and leadership roles in healthcare information technology (HIT). Notably, she served as the Implementation Manager and Manager of Information Systems for Columbia University's Informatics for Diabetes and Education Telemedicine (IDEATel) Project. This eight-year longitudinal study provided case management services to patients with diabetes and other chronic comorbidities, including those who experience barriers to access to care or a high burden of illness. Dr. Hilliman played a key role in implementing and managing the project's HIT infrastructure, ensuring its successful operation and contributing to the study's significant impact on improving patient outcomes.

  • At Capella University, Dr. Hilliman was an instrumental collaborator in integrating artificial intelligence (AI) into the university's learner success strategy. Her vision, leadership, and collaborative style led to the development and implementation of innovative AI-powered solutions that personalize the learning experience, provide adaptive support, and ultimately enhance student outcomes using analytics to drive decision-making.

  • Dr. Hilliman's passion for sustainability drives her dedication to creating educational curricula that empower individuals and communities to become responsible stewards of our planet. She believes we can build a more equitable and resilient future by equipping individuals and organizations with the knowledge, skills, and critical thinking necessary to address complex sustainability challenges.

Extensive Accomplishments and Recognition:

  • While serving as the Directory of Technology Policy Development at NewYork-Presbyterian Hospital (NYPH), Dr. Hilliman led research initiatives and grant evaluations using data-driven methodologies and was instrumental in NYPH’s role in implementing the statewide SHINY healthcare information network. Her leadership role in the IDEATel Project, pioneering work integrating AI into Capella University's learner success strategy, and ongoing commitment to developing impactful sustainability education programs make her a recognized leader and champion for innovative solutions to complex social and environmental challenges.

  • She is recognized for her ability to lead and mentor teams, foster innovation, and deliver cutting-edge solutions that address critical social and environmental challenges.

  • Her commitment to excellence is evident in her academic background, which includes a Ph.D. in Criminal Justice, a Master of Philosophy in Criminal Justice, a Master in Public Administration, and a Bachelor of Science in Computer Information Systems.

Dr. Hilliman's extensive experience, visionary leadership, and dedication to education and sustainability make her a powerful force for positive change.

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